Check the map in the app to find a scooter parked nearby.

Want to get rolling? Here’s how it works.

First, find and unlock a scooter. For a more in-depth explanation on this, check How do I find a scooter? and How do I unlock a scooter?

Locking

• To lock the scooter, tap End Ride.
• Park your scooter in a designated parking zone without blocking pathways
• That’s it.

Happy riding!

*Please note that riders must be 16 years or older to use our bikes.

** In some countries/areas, wearing a helmet is required by law

You can ride your Gonow scooter within our service area. DO NOT leave the service area. DO NOT enter RED Restricted zones. You can only start & end a ride in the designated BLUE parking zones.

Unlocking

Find a scooter nearby. Tap on Start Ride. Scan the QR code on the scooter to start your ride. You can only start a ride in BLUE parking zones.

Locking

You can Start & End you ride in BLUE Parking zones. Tap: End Ride. Park neatly & respectfully. Unlock any scooter you like. Don’t be a scooter hogg, Share!

Also check: Where should I park?

Try to park properly in designated spaces not blocking anything. Start looking for parking spaces near regular bike racks and out the way spaces that are shown as parking circles in on the map with smaller inner circles for parking spaces.

You know you can park properly, just do it. Gonow park like champion in the right place. If you would like a parking positioned especially for you let us know with an in-app support ticket and we will do it for you. We are all here for you. Support.

Safety philosophy?
Philosophy is about the study of existence, beliefs and ideas. Despite the nonsense rhetoric of ‘all accidents are preventable’ and perfectionism in zero, a philosophy of safety must acknowledge the reality of randomness in human living. … One Life, Live It.

NO! Not in South Africa and definitely not during Transport Awareness Month since 1996.

No, you should try and stay off the road. If it is unavoidable and necessary to cross or make use of the road, obey the rules of the road. If you need to go on the road for any reason try to keep it short, giving way to all pedestrians. To keep you and pedestrians safe, go slowly while riding. Stay in control of the scooter at all times and stay safe.

We take care of that.

We are thrilled to hear that you want to help us thrive!

Contact us: support@gonowondemand.com

We’re sorry to hear something went wrong and hope you are okay!

If you or others obtained any injuries or damages while using our scooters, please contact our insurance company right away by phone or email. Please be sure to include as much information on all parties involved, so they can help you in the best way they can.

assist@insurecorp.co.za

SA 27 (0) 64 393 8231

Feel free to check in with us (under ‘help & contact’ > ‘contact us’) if you need help with anything else.

* INDEMNITY *

1. 
   I, hereby acknowledge that I am renting electric scooters offered by Richtrau No. 63 Pty (Ltd) t/a GoNow no. 2005/012200/07 (Hereinafter referred to as “Gonow”) and that I will be renting it entirely at my own risk.
   2. I understand the inherent dangers and risks associated with bicycling and I assume and accept any and all risks of injury, paralysis or death.
2. I waive my right to any and all claims of whatsoever cause or nature, against Gonow or its employees or agents for any loss, damage or harm that may be suffered or sustained arising out of or in connection with the use of the scooters and all other functions and events related hereto, notwithstanding that such loss, damage or harm may have been caused by the negligence of Gonow, its employees or agents, howsoever such loss, damage or harm is caused.
   4. I hereby indemnify Gonow, its employees or agents, against all or any claims which may be made against any of them by a third party (including my dependants) where such claim arises out of or in connection with the use of the bicycles and all other functions and events related hereto.
   5. I undertake to comply with the instructions of Gonow employees.
   6. I confirm that I am not suffering any medical condition that may preclude me from riding.
   7. I accept that this contract sets out the full basis of the relationship between Gonow and myself and acknowledge that it is governed by the laws of South Africa and in the event of my bringing legal action against Gonow or its employees, agents or contractors, agree that only the courts of South Africa shall have jurisdiction.
   8. I acknowledge that I will be responsible for all and any damage caused to the rental scooter
   from the time of delivery thereof to the time of return thereof to Gonow. My liability for damage to the rental scooter is absolute, whether or not the damage was caused by negligence, vicarious or otherwise.
   9. I confirm that the rental scooter is given to me in good order and condition and that I received an induction course on the use thereof.
   10. Once the indemnity form has been signed, all scooter rentals are non-transferable and Non-refundable.

I hereby agree that all the information on this form is true and correct and I have read and understand this indemnity, its terms and conditions.

* INDEMNITY *

1. 
   I, hereby acknowledge that I am renting electric scooters offered by Richtrau No. 63 Pty (Ltd) t/a GoNow no. 2005/012200/07 (Hereinafter referred to as “Gonow”) and that I will be renting it entirely at my own risk.
   2. I understand the inherent dangers and risks associated with bicycling and I assume and accept any and all risks of injury, paralysis or death.
2. I waive my right to any and all claims of whatsoever cause or nature, against Gonow or its employees or agents for any loss, damage or harm that may be suffered or sustained arising out of or in connection with the use of the scooters and all other functions and events related hereto, notwithstanding that such loss, damage or harm may have been caused by the negligence of Gonow, its employees or agents, howsoever such loss, damage or harm is caused.
   4. I hereby indemnify Gonow, its employees or agents, against all or any claims which may be made against any of them by a third party (including my dependants) where such claim arises out of or in connection with the use of the bicycles and all other functions and events related hereto.
   5. I undertake to comply with the instructions of Gonow employees.
   6. I confirm that I am not suffering any medical condition that may preclude me from riding.
   7. I accept that this contract sets out the full basis of the relationship between Gonow and myself and acknowledge that it is governed by the laws of South Africa and in the event of my bringing legal action against Gonow or its employees, agents or contractors, agree that only the courts of South Africa shall have jurisdiction.
   8. I acknowledge that I will be responsible for all and any damage caused to the rental scooter
   from the time of delivery thereof to the time of return thereof to Gonow. My liability for damage to the rental scooter is absolute, whether or not the damage was caused by negligence, vicarious or otherwise.
   9. I confirm that the rental scooter is given to me in good order and condition and that I received an induction course on the use thereof.
   10. Once the indemnity form has been signed, all scooter rentals are non-transferable and Non-refundable.

I hereby agree that all the information on this form is true and correct and I have read and understand this indemnity, its terms and conditions.